How to Fix Netflix Video Quality in Google Chrome – Complete Tutorial

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Netflix has become the go-to entertainment source for people, especially during the pandemic. However, sometimes even when you use the HD quality video mode on Netflix, you get terrible video quality. No one likes watching a good movie or a show of bad video quality. In this tutorial, I will show you how to fix Netflix video quality in Google Chrome.

Fix Netflix Video Quality

Widevine Rights

If you are an Android user, then this step is significant for you. Widevine is a Digital Rights Management (DRM) solution by Google, and it protects digital content by streaming services from piracy. These are the levels of security:

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  1.  L1 can play HD videos in HD/FHD/QHD/4K resolution.
  2.  L3 supports the content of resolution of 480p or lower.

You must have either of these two levels on your Android device to play videos from a streaming service like Netflix.

To check the level of support on your device. Follow the steps below:

Step-1: Download DRM Info app on your device. Use this link or go to Play Store and search DRM Info.

Step-2: When the installation is complete, open the app, and it will give you the necessary info.

Step-3: Scroll down and see what security level your device supports. You must have L1 security or L3. L1 offers good quality videos, and if your device has an L3 security level, your device offers lower-quality videos.

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Fix Netflix Video Quality

Netflix Plans

Netflix offers three plans:

  1.  Basic plan which supports SD video quality or 480p videos.
  2.  The standard plan, which offers Full HD or 1080p videos.
  3.  The premium plan, which offers Ultra HD or 4K and HDR videos.

You should invest in the plan that suits your budget but be mindful of the video quality offered. To change plans, follow these steps:

Step-1: Sign in to Netflix using the Google Chrome browser.

Step-2: Click on the profile you want to change video settings for.

Step-3: Hover your cursor over the profile icon at the top right corner. Click Account.

Fix Netflix Video Quality
Step-4: Click on Change plan next to the PLAN DETAILS section.

Fix Netflix Video Quality
Step-5: Select your new plan.

Fix Netflix Video Quality
Step-6: Click on Continue.

Fix Netflix Video Quality

Step-7: Click on Confirm change.

Fix Netflix Video Quality

Netflix Settings

Step-1: Sign in to Netflix using the Google Chrome browser.

Step-2: Click on the profile you want to change video settings for.

Step-3: Hover your cursor over the profile icon at the top right corner. Click Account.

Step-4: Click on the profile you want to manage settings for.

Profile Settings

Step-5: Scroll down and click on Change next to Playback settings.

Fix Netflix Video Quality
Step-6: In the Data usage per screen section, select High. Click Save.

Data Usage
[If your phone, laptop, tablet, or TV cannot play 4K videos, then there is no point in paying for a premium plan and selecting High. Pay for the plan according to what your device supports]

Browser Limit

This may come as a surprise to you, but browsers like Chrome and Firefox don’t play videos in 4K quality. The maximum resolution they support is 720p. However, Microsoft’s Edge supports video up to 4K, so I suggest using that if you want to use Netflix on the browser.

This shortcut will help you see deep within the layers of Netflix:

Ctrl + Alt + Shift + D: This will show you various video/audio details. Even though I have a premium plan, when I play in Chrome, you can see that this is the maximum video quality I get:

Shortcut settings
There are other shortcuts that you can try. Unfortunately, they didn’t work for me because some other installed apps disrupted the shortcut settings. However, you can try them and see if they work for you:

  1. Ctrl + Alt + Shift + S: This gives the bit rate, and you can change the resolution to improve video quality.
  2. Alt + Shift + Left Click: Helps you enable subtitles, disable subtitles, change video/audio sync.
  3. Ctrl + Alt + Shift + L: This gives a log of tech activity.

Fix Netflix Video Quality with Extensions

You can try out various extensions and Add-ons in Chrome to improve video quality and the overall Netflix experience.

  1. NflxMultiSubs: If you are watching with a friend and your friend speaks a different language, then this extension can be pretty helpful. This will let you display two subtitles in different languages at the same time. This is helpful even if you are trying to learn a different language.
  2. Netflix 1080p: This will force Netflix to play videos in 1080p resolution and 5.1 playback quality. [You will need a device that supports 1080p resolution].
  3. Video Adjust for Netflix: This helps you control brightness, saturation, and contrast.
  4. Super Netflix: This helps users control video quality, speed and also helps upload custom subtitles. If you don’t like that Netflix gives little descriptions and images that can act as spoilers, this extension helps remove them. You can change streaming servers, too, if you are experiencing buffering issues.

Hopefully, the above methods will help you adjust Netflix video quality in Chrome.

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