When on the Google Play Store, we very often get this No Connection – Retry error message simply at times when we least expect it. This error usually comes up when Google Play Store app cannot connect to the Internet on your Android phone or the tablet.
Normally you can see that this network problem seems to be stuck with Google Play Store app only since everything else is well connected and working. Many a times we replace, reinstall it but to no avail. So here are a few tips and how-to solutions on how you can get rid of this problem.
1- Clear the Cache on your Android Device
To fight the No Connection – Retry error message on a Google Play Store app on your Android devices try to clear the Play Store cache since this could be a reason of this error of repeatedly getting this network error message. To do this, go to Settings > App, scroll down to All apps and finally to Google Play Store app. Open the app details and tap the Force stop button to reach to the cache clearing button namely Clear Cache. Ta da! That’s all what you needed to do to clear out the app cache. Restart your app and you might have just got rid of the No Connection – Retry error message on the Google Play Store app.
2 – Check Date / Time Settings
In case clearing the cache did not work out for you, there can a minor glitch in your date and time settings causing the No Connection – Retry error message on Google Play Store app of your android devices. Check the time and date since a plenty of users were facing this network error message because of incorrect time settings.
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3 – Make Sure to Enter the Correct Google / Gmail Password
Another solution is to check your Google / Gmail account password. Did you change it and forget to re-enter in on your Android device? Whenever you change your password, your Android device gets a notification to re-enter it. As soon as you correctly enter your new password, your Android phone or tablet would be able to get all the Google services back on the device.
4 – Still getting the No Connection – Retry error message on Google Play Store app? Do’h! Factory reset!
Of course this is the very last option to go for but you would have to do it if your Google Play Store app simply refuses to connect. Before resetting your Android device never forget to back up your data since factory reset would wipe all the data out. Spread the goodness if any of the above solutions helped you to fix your Google Play Store app.