It’s Official: Samsung Folds, Delays Galaxy Fold Release Indefinitely Over Display Issues

Apr 22, 2019
54Shares
Submit

Earlier today, we reported that Samsung pushed back the release date of the Galaxy Fold in some regions. Now, it appears that the launch is delayed indefinitely until the company figures out how to iron out the kinks. Initially, it was expected that the release would be pushed back until May. It now looks like Samsung has delayed the release indefinitely. Samsung had the following to say about the issue:

We recently unveiled a completely new mobile category: a smartphone using multiple new technologies and materials to create a display that is flexible enough to fold. We are encouraged by the excitement around the Galaxy Fold.

While many reviewers shared with us the vast potential they see, some also showed us how the device needs further improvements that could ensure the best possible user experience.

To fully evaluate this feedback and run further internal tests, we have decided to delay the release of the Galaxy Fold. We plan to announce the release date in the coming weeks.

The Galaxy Fold was at the receiving end of some particularly bad press a few days ago, when several units failed for seemingly no reason. While some users had attempted to peel off a protective coating that wasn't meant to be taken off, others had their units fail even after treating them with utmost care.

Related Galaxy Fold Manages to Ride the Wave of Recent Controversy Quite Well; Initial Preorder Batch Sells out on Day 1

The Galaxy Fold is still not market ready

One of the key shortcomings with the Galaxy Fold, as observed by Samsung, was that the top and bottom hinges of the display were not secure. As a result, it is super easy for debris to find its way into the tablet, thereby damaging its internals. The Verge's Galaxy Fold, in particular, had failed due to the same reason.

Samsung also states that they'll do a better job of warning users about not peeling the protective layer on the display. It is a tough ask, considering that almost all modern day smartphones come with a layer of protective plastic which is almost always peeled off after purchase. The problem isn't even that some units failed before launch. Samsung had plenty of time to perfect the design before handing units out to the general public. It is worrisome that they didn't factor in something as commonplace as debris while designing a device that sensitive.

The only good thing to come out of this fiasco is that its shortcomings were highlighted before a full-scale release. It would be less than ideal if a few thousand units failed in a similar fashion upon launch. It's hard to imagine the amount of flak Samsung would have to face when people find out that their $2,000 'innovation' was undone by a piece of lint that somehow crept its way up the display. We can do without a folding thingamajig for a few more months, so it's ok if the launch is delayed by even a month or two.

Submit