Apple has acknowledged the iPhone 6 Plus 'Touch Disease' properly and has launched a program through which it will fix affected devices.
'Touch Disease' Affected iPhone 6 Plus Users Will Be Required to Pay $149 for Repair
A little while back it came to public knowledge that users with iPhone 6 Plus devices were experiencing flickering displays, or displays that failed altogether. This only happened after the device had been dropped multiple times on a hard surface. Initially, if you took your device for repair to Apple, the company would charge you way north of $200 in order to get things right again. This led to all sorts of fightback from the community even a few lawsuits. Thankfully though, Apple has properly recognized this issue and has launched a new 'Multi-Touch Repair Program for iPhone 6 Plus' users.
Apple has determined that some iPhone 6 Plus devices may exhibit display flickering or Multi-Touch issues after being dropped multiple times on a hard surface and then incurring further stress on the device.
If your iPhone 6 Plus is exhibiting the symptoms noted above, is in working order, and the screen is not cracked or broken, Apple will repair your device for a service price of $149.
In order to make use of the repair program, you have to take your device either to Apple or an Apple Authorized Service Provider. If you are going to a retail store, Apple suggests making an appointment beforehand. Contacting technical support is also mentioned on Apple's website.
Choose one of the service options below. Your iPhone will be examined prior to any service to verify that it is eligible for this program and in working order. This program only applies to iPhone 6 Plus.
- Apple Authorized Service Provider - Find one here.
- Apple Retail Store - Make an appointment here.
- Apple Technical Support - Contact us.
Note: Wireless carrier partners are not participating in this program.
If you bought your iPhone 6 Plus from a wireless carrier, then please do not take your smartphone to them for repair. Apple has explicitly mentioned on its website that wireless carrier partners are not participating in this program. Take your device straight to Apple or an authorized service provider, nowhere else.
For more details on the program, head over to this link.
If you are an iPhone 6 Plus user, regardless of whether you are a victim of 'Touch Disease' or not, please put a case on your smartphone. It saves it from a lot of trouble and goes a long way in protecting your investment as well.