Google Pixel 2 XL Units Are Suffering From a Display Burn-in Problem – Here’s What Is Happening


Having an OLED display on a smartphone gives it several benefits but at the cost of the persistent display burn-in issues that we have all been hearing about and seeing it too. Sadly, some Pixel 2 XL units have been suffering from the same issue and it looks like Google has finally been able to recognize the problem.

Google Has Issued a Statement but Does Not Detail How It Will Help Prevent the Display Burn-in Issue From Occurring on Pixel 2 XL

According to The Verge, Google has finally acknowledged that the Pixel 2 XL is suffering from display burn-in problems. Unfortunately, the tech giant has failed to provide further information regarding this matter.

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“The Pixel 2 XL screen has been designed with an advanced POLED technology, including QHD+ resolution, wide color gamut, and high contrast ratio for natural and beautiful colors and renderings. We put all of our products through extensive quality testing before launch and in the manufacturing of every unit. We are actively investigating this report.”

So what exactly is happening? From the looks of it, the software navigation buttons present on the Pixel 2 XL is causing a part of the OLED display to show ghosting when displaying other things in full screen. Keep in mind that none of the Pixel 2 models use physical buttons and instead rely on software navigation buttons to get the job done.

Unlike the Galaxy S8, Galaxy S8+ and Galaxy Note 8, where the home button continues to change its position to prevent display burn-in it looks like the Pixel 2 XL was not given such a feature.

9to5Google has reported that the unit they received has been around for 10 days and has been used for a few hours every day, with the display burn-in problem becoming quite visible.

Google might issue an immediate software update that causes the software navigation buttons to start shifting their position on the Pixel 2 XL but the company has yet to provide a statement on what is going to happen with the units that are in possession.

News Source: 9to5Google