We recently reported about the bug in the Google Clock app in Android 8.0 Oreo resulting in a delay in alarms for many users. Now, another Google app seems to be infiltrated with bugs. Several users have been reporting an issue with Android Messages app that is not alerting users about incoming messages. The app shows no notifications whenever a new message is detected. This could be troublesome as important messages can go unread.
Android Messages version 2.5 started rolling out this month and is now widely available on devices. Since the rollout, many users have been leaving reviews on the Play Store complaining about the inactivity of notifications on the app. Users have stated that they are not receiving notifications, including pop-ups, vibrations, dots, or sounds despite having all the settings enabled for the app. The only way to stay updated with new messages is to open the app manually at regular intervals.
A user named Wilson Qin posted about the issue on the Play Store listing of Android Messages, he wrote:
Serious non-starter bug appeared after over a year of using this. Suddenly many of my contacts' incoming messages will no longer trigger notifications. Despite all notifications being on, and those contact threads are not silenced either. A reset did not help either. I had to switch to a third party SMS text manager. Disappointing to say the least.
The issue seems pretty widespread as several users have posted about the issue in the Play Store listing of Android Messages. For now, it is not clear whether the problem is limited to a particular carrier. There are no fixes for the issue yet, rebooting also seems to be of no use.
Try Enabling SMS support on Facebook Messenger
The only way out for the problem is to shift to a third-party SMS client temporarily until Google comes up with a fix for Android Messages. Or keep checking the app manually whenever you are expecting an important text. Alternatively, you can enable SMS support on Facebook Messenger, this way you will get notifications for new messages via Messenger.
Google needs to roll up its sleeves as recently many apps have been reportedly undergoing issues after getting updated. As for Android Messages, the app is essential as it is the official RCS client for various carriers and smartphones globally. We can expect Google to address the issue soon. Stay tuned with us as we will update this article as soon as a fix arrives for resolving the issue on Android Messages.