Nearly 50% of iPhone Users in the U.S. Don’t Know Which Model They’re Using, According to Survey

Jul 3, 2019
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A new survey from the refurbished smartphone seller Decluttr details that most iPhone users are pretty ignorant about what their devices are capable of doing and some have no clue about the model they own. As unbelievable as it may sound, the survey, which had a sample size of 2,000, revealed that most American smartphone users are not as informed about their handsets as they probably should be.

Almost 50 Percent of iPhone Users Also Believe That the Models They Own Support 5G Networks

Out of the iPhone users surveyed, only 44 percent knew whether they owned an iPhone XR or iPhone 7. Only 45.9 percent of the respondents knew that they had an iPhone 8. Compared to iPhone users, Samsung Galaxy owners seemed to be more informed, with a vast majority of them being able to identify whether they own a Galaxy S9 Plus or a Galaxy S8.

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However, there were other areas where Galaxy users displayed a lack of knowledge. For instance, only 40 percent of the Galaxy S7, Galaxy S8, and Galaxy S9 users knew that their devices support wireless charging. iPhone users took the cake again, with only 14 percent of iPhone X, iPhone XR, and iPhone XS owners possessing knowledge that their device has NFC support. Funnily enough, half of them did know that their devices are water-resistant. Moreover, 47 percent of iPhone owners also believe their devices are 5G-ready, even though Apple hasn’t released a 5G-enabled handset yet.

Decluttr also discovered that around 50 percent of the consumers in the U.S. upgraded their phones last year. 31 percent of them were forced to buy a new one when their older device broke, while 26 percent were tempted by faster phones. 68 percent of the survey participants said that refurbished phones seem as good as brand new ones to them. Although 60 percent said that they can save up to $399 by buying a refurbished device, only 6 percent said they actually have one. However, 51 percent of those surveyed said that they might buy a refurbished handset to do some savings.

While we are on the topic of savings, 43 percent of the people who upgraded their phones actually spent $500 or more on their new device and 86 percent of them said that the purchase was worth it. The most shocking revelation of all was that 33 percent of those surveyed think they own a 5G device, which just can’t be true as only two devices, the Samsung Galaxy S10 5G, and the Moto Z4 are currently capable of supporting the next generation of cellular connectivity. The last models can only support 5G networks through the use of a 5G Moto Mod.

On top of that, most of the respondents who claim to own a 5G device also reported seeing their service improve. Some of this confusion can be attributed to AT&T’s improved 4G LTE network, which it calls the 5G Evolution network, resulting in more confusing for smartphone users.

While a lot of these iPhone users might not be aware of a lot of things, the survey was only carried on a limited number of people, meaning that the results you see might not be representative of the entire U.S. iPhone user base.

Source: Decluttr

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