The Epic Games Store debuted with much fanfare on PC as the developer known for Fortnite and the Unreal Engine promised a much better deal to publishers and developers when it comes to revenue split.
They're also enticing customers to use the Epic Games Store by giving away free games once every two weeks such as Subnautica, Super Meat Boy and now What Remains of Edith Finch.
However, there was one aspect that customers criticized from the get-go: the refund policy. In order to request a refund, players had to go through a lengthy and needlessly complex process. Now, as revealed via Twitter by former SteamSpy creator and now Epic Games Director of Publishing Strategy Sergey Galyonkin, customers can enjoy the exact same conditions available on Steam. That means there are unlimited refunds with no questions asked as long as they are requested within two weeks of the game's purchase and with less than two hours played.
The only hassle remains that refunds are still requested through player support, but Galyonkin said a self-service solution is on the way.
Epic also added support for 30 regions and a total of 130 countries with regional pricing. While the currency displayed on the store will still be US dollars for the time being, you'll pay with your local currency.
Did you purchase any game yet on the Epic Games Store? If so, what was your experience? Tell us in the comments.
About the author: With over two decades of experience in gaming journalism, Alessio Palumbo has led the gaming vertical at Wccftech since August 2015. He started working at a young age for Italian websites like Everyeye.it, Gamestar.it, Nextgame.it, and Multiplayer.it before kickstarting the indie English-language publication Worlds Factory as its founder and Editor in Chief. In the last decade, he has coordinated the overall output of Wccftech's gaming section, managed PR relations, assigned reviews, produced daily news coverage, edited gaming content as needed, and delivered game reviews. Arguably, his trademark content is the long series of exclusive developer interviews that have been cited by Wikipedia and by the biggest news media and gaming publications. His passion for technology also makes him knowledgeable when it comes to gaming hardware and tech. His favorite genres include RPGs, MMORPGs, and action/adventure games.
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