Don’t Visit Steam, There’s A Caching Issue Allowing Some To See Others’ Information Including CC

Alessio Palumbo
Posted Dec 26, 2015
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Update: Valve released the following statement to Gamespot. It seems like it’s safe to use Steam again, now.

Steam is back up and running without any known issues. As a result of a configuration change earlier today, a caching issue allowed some users to randomly see pages generated for other users for a period of less than an hour. This issue has since been resolved. We believe no unauthorized actions were allowed on accounts beyond the viewing of cached page information and no additional action is required by users.

Original story: If you opened Steam or visited the store on a browser, you probably noticed there’s something very wrong about it.

You may end up getting a store page in a completely different language, but that’s the very least of the current issues. In fact, it seems like there is a caching issue allowing some users to access others’ information such as email address, phone number and even credit card.

Here’s what Steam Spy and SteamDB, the leading sources of information on the most popular online games store, found out.

They also stressed that this is not technically a security breach, though it’s still quite the inconvenience for those who get their account information viewed by someone else.

The recommendation is clearly not to use Steam in any way until the issue is resolved.

It is also recommended not to unlink PayPal via Steam right now, though it’s fine to do it via PayPal.com.

Obviously, there is a ton of people who would like to buy games today. Still, you really are better off waiting until Valve sorts this out, just in case.

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