Users running Windows 10 S have been having issues leaving the operating system for a non-restricted edition. Devices that ship with the Windows 10 S - a ChromeOS competitor - have the option to leave the restricted mode and upgrade to Windows 10 Pro.
However, users were unable to leave the operating system with many believing if there was a problem with their devices. "This is not expected behavior and the issue is not with your PC," Microsoft said in a statement issued earlier this week. The company added:
Microsoft is aware that some users are unable to upgrade to Pro Edition or switch out of S mode as a result of this blank page. We are investigating the cause and when a resolution is available the Store will update without any user action necessary. There is no current estimate on when this condition will be resolved.
The Windows maker has now started to release a fix to the affected devices to address the problem.
Thank you for your feedback. We have completed our investigation and have published an updated version of the Microsoft Store app which includes a fix for this issue. To install this update:
From the taskbar, open Microsoft Store. Select More ... > Downloads and updates > Get updates. Install available updates, including Microsoft Store version 11906.1001.24.0 (or later). For more help installing Microsoft Store updates, see Get updates for apps and games in Microsoft Store.
Several laptops come pre-installed with Windows 10 in S mode, including some Microsoft Surface devices. Windows 10 S Mode enables enterprises to offer faster performance with more security by locking users to the Microsoft Store as they cannot download external software. Many users buy laptops with Windows 10 S and then switch to Windows 10 Pro to avoid these restrictions. It looks like you can now get out of the S Mode and switch to a full-fledged edition of Windows 10.