In sight of the security breach, Identity theft and the downtime of PSN many consumers are still loyal to PlayStation, a small number of the people in this survey switched to the XBOX 360 / XBL while the remaining stayed patient and loyal to their favorite brand.
Gamespot conducted a survey and posted their results.
GAMESPOT PS3 DATA BREACH AND OUTAGE SURVEY RESULTS (Sample size: 2,285. Percentages were rounded, resulting in >100% response totals for some questions.)
How does the recent security breach impact how you feel about Sony and the PlayStation Network?
--I no longer trust Sony or the PlayStation Network - 14%
--My trust in Sony and the PlayStation Network has not been affected by this - 35%
--I will be able to trust Sony and the PlayStation Network more in the future because the breach will force them to impose tighter controls - 23%
--I trust Sony and the PlayStation Network but I'm going to change the amount of information I share with them - 28%
How does the PlayStation Network security breach impact your trust in using online services in general?
--Negatively, I no longer trust any online services - 7%
--Not at all, I understand that these events happen and it won't stop me from using online services in the future - 71%
--Positively, I think all online services will learn from this and become more secure - 22%
Do you feel that Sony's response to the security breach was handled appropriately?
--Yes - 57%
--No - 43%
How likely are you to continue using the PlayStation Network after services are restored?
--Very Likely - 67%
--Somewhat likely - 14%
--Undecided - 10%
--Somewhat unlikely - 4%
--Very unlikely - 5%
How likely are you permanently switch from the PlayStation Network to Xbox Live?
--Very unlikely - 64%
--Somewhat unlikely - 11%
--Undecided - 13%
--Somewhat likely - 3%
--Very Likely - 2%
--I have already switched to Xbox Live - 9%
This is good to see that despite all that has happened people are willing to look past this and still enjoy what they paid for, I mean nothing is hack free right? the very same could have happened to XBL or Nintendo but instead a persistent group of hackers insisted on attacking Sony all because of the Anonymous incident / GeoHot incidents.
I for one chose the PS3 for a reason and I won't let a few days of not being able to enjoy a few online games hinder my decision on buying one, during the downtime I was able to explore the many great Single player games of the PS3 too rather than spending all my time on online play.