Microsoft Puts Windows 11 24H2 Update on Hold for Users with Certain Ubisoft Games

Nov 25, 2024 at 06:30am EST
Microsoft Windows Ubisoft

Microsoft has had to pause issuing the Windows 11 24H2 update to users who have certain Ubisoft games installed on their PCs as the games become unresponsive. Here's the blurb from the help article:

After installing Windows 11, version 24H2, you might encounter issues with some Ubisoft games. These games might become unresponsive while starting, loading, or during active gameplay. In some cases, users might receive a black screen. The affected games are:

Related Story Why PC Game System Requirements Are Often Misleading

​Assassin's Creed Valhalla
​Assassin's Creed Origins
​Assassin's Creed Odyssey
​Star Wars Outlaws
Avatar: Frontiers of Pandora
Note: Ubisoft released a temporary mitigation for Star Wars Outlaws to prevent the game from failing and stop responding. You might still experience some performance issues.

To safeguard your Microsoft Windows update experience, we have applied a compatibility hold on devices with these games installed. These devices will not be offered to install Windows 11, version 24H2 via the Windows Update release channel. IT administrators using Windows Update for Business reports can check these issues using the following safeguard IDs: 54437462 and 54580160.

Important: We recommend that you do not attempt to manually update to version 24H2 using the Windows 11 Installation Assistant or the media creation tool until this issue has been resolved.

If you are already affected by the issue, the best workaround is simply to close down the game via the Task Manager if it has hung up. Microsoft and Ubisoft are currently working on a solution, and we'll update this story once it becomes available.

About the author: With over two decades of experience in gaming journalism, Alessio Palumbo has led the gaming vertical at Wccftech since August 2015. He started working at a young age for Italian websites like Everyeye.it, Gamestar.it, Nextgame.it, and Multiplayer.it before kickstarting the indie English-language publication Worlds Factory as its founder and Editor in Chief. In the last decade, he has coordinated the overall output of Wccftech's gaming section, managed PR relations, assigned reviews, produced daily news coverage, edited gaming content as needed, and delivered game reviews. Arguably, his trademark content is the long series of exclusive developer interviews that have been cited by Wikipedia and by the biggest news media and gaming publications. His passion for technology also makes him knowledgeable when it comes to gaming hardware and tech. His favorite genres include RPGs, MMORPGs, and action/adventure games.

Follow Wccftech on Google to get more of our news coverage in your feeds.