Microsoft Looking into Monetizing Its Broken Windows 10 Update System with a Paid Desktop-as-a-Service Plan
Since the release of Windows 10 in 2015, we have seen a continuous stream of complaints regarding the instability of the operating system. Every new feature upgrade appears to break systems that sometimes even push Microsoft to block it on certain machines. Add in the compatibility troubles and users are in for a headache - every few months.
While businesses are offered every new Windows 10 version a few months after it has been released to the Windows 10 Home users, it still causes problems as we have seen several times.
It now appears that Microsoft is looking into offering a service currently being called Microsoft Managed Desktop. It will be the Redmond software maker's version of "desktop as a service," ZDNet's Mary Jo Foley suspects. At this point, MMD looks like Microsoft's upgrade of its Office 365 services that enable the company to offer its products as a service instead of a one-time license.
Microsoft expected to offer a paid subscription plan for "procuring, provisioning and managing Windows 10 devices"
This potential new Desktop as a Service essentially brings Windows 10 under the fold of a similar subscription service that will enable businesses to get a complete security and update solution from Microsoft.
"It will provide customers the ability to lease a Windows 10 device that's automatically provisioned for them and have the operating system kept up-to-date and more for a single monthly fee," Foley wrote. This report isn't completely out of the blue as Microsoft was also spotted posting a new job opening that mentions this service:
Microsoft 365 Managed Desktop (MMD) is a new, per-user subscription service that enables customers with devices that can take advantage of the latest productivity tools and technologies (Device as a Service) in a secure, monitored, and supported IT environment (IT as a Service).
Microsoft hasn't yet officially announced anything. But it looks like the company is going to offer remote support services for Windows 10 powered devices, potentially starting with its Surface devices. However, it wouldn't be surprising to see the Windows maker eventually focus on Desktop as a Service instead of Device as a Service, encompassing all Windows 10 machines regardless of their manufacturers.
This subscription model could finally stop the endless stream of complaints coming from the IT departments on how Windows 10 updates break their machines as Microsoft will itself be responsible for the devices that it is going to manage. Windows as a service (WaaS) hasn't been a smooth journey so far and it is yet to be seen if Desktop as a Service is going to change that - at least for a certain enterprise segment that is willing to pay to get some stability.