Apple in Trouble Once Again as More Customers File Class Action Lawsuit Against Tech Giant for Deliberately Slowing iPhones
Even after Apple admitted that it was slowing down iPhones and issued an apology for its actions, the California-based tech company cannot catch a break from this controversy, even after it was assumed that the problems were eradicated. A total of 78 people have now filed a lawsuit against the firm for deliberately slowing down iPhones.
Class Action Lawsuit Has Surprisingly Come From iPhone 5 and iPad Users; Devices Which Were Not Affected by Apple’s Power Management Approach
Details obtained by MacRumors gives the following details regarding the class action lawsuit:
“While Plaintiffs and the class need not attribute any motive behind Apple’s intentional degradation of the Devices, it is evident that Apple continued to do so for the simple reason most frauds are committed: money.
Although technically complex in part, the scheme was logical and simple: The Devices were designed defectively, and Apple released software updates to conceal the Defects, all the while exacerbating the effects of the Defects—principally decreased performance—so that Device users had no choice but to purchase new batteries or upgrade their Devices, resulting in additional payments to Apple and a sustained (albeit forced) customer base.”
The plaintiffs reside all across the United States, are aiming to become the representatives of the proposed class, including all users of the iPhone 5 and newer and various iPad models. The strange thing to notice here is that Apple mentioned that due to the massive battery capacities in its tablets, these devices are not going to be affected by the power management protocols, and just to remind you, this also includes the iPhone 5 and iPhone 5s, even though they do not go under the tablets category.
After Apple admitted that it was slowing down iPhones, in the iOS 11.3 update, the company introduced a new Battery Health feature in beta to track an iPhone’s battery and performance status. When users first install iOS 11.3 (if they haven’t already) or later, all performance management features that might have been enabled are automatically disabled. If an unexpected shutdown occurs, however, the performance management feature is turned back on and must be disabled manually but Apple doesn’t recommend it.
To recap, Apple was throttling the performance of the processors running in iPhones because if they were running at their default clock speeds, the aging batteries present in these mobile devices would not have been able to give them the best battery life possible. So, as a result, the company chose to provide users with extended battery life, at the cost of severely reduced performance.