Face ID Not Working On iPhone X After Updating To iOS 11.2? Here’s An Easy Fix


Apple had seen fit to release its latest firmware update for iOS a few days ago. iOS 11.2 brings a bevy of changes to the platform in order to make the operating system more fluid and bug-free. We will detail what the new update brings to the table later on. While the update was aimed towards improving the overall firmware, some iPhone X users have reported that Face ID was not working after updating to iOS 11.2. Instead of unlocking the device, the iPhone X shows an alert that reads ‘unable to activate Face ID on this iPhone’. If you're someone who is facing the issue, there's an easy fix for it. So let's dive in to see some more details on the matter.

Updating To iOS 11.2 Is Causing The Face ID On The iPhone X to Stop Working

One thing to note here is that the Face ID issue does not seem to affect all iPhone X users. Users have updated from iOS 11.1.2 to iOS 11.2 successfully without running into any kind of issue. However, it wasn't as smooth for everyone as a lot of users have reported the bug. So what about the fix? How can you make Face ID work again?

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To fix the issue, all you have to do is restart your iPhone X. In several cases, turning off your iPhone X and then turning it back on has resolved the issue. That's all about it, you simply have to reboot your iPhone X and you're good to go.

In order to turn off your iPhone X, press and hold the side button and then press and hold any one of the volume buttons. A slider will be displayed on the screen. Drag the 'slide to power off' slider to shut down your device. Once the screen goes all black, simply hold down the side button to turn your device on again.

Face ID should start working just fine after the reboot. However, if it still doesn't, we would recommend you to contact Apple Support.

Apple seeded iOS 11.2 to the general public yesterday and it packed a boatload of new additions, including support for fast charging on the iPhone 8 and iPhone X. Do check out the fast charging speed comparison of the iPhone 8 and iPhone X with flagship Android phones if you haven't already.

This is it for now, folks. What are your thoughts on the iOS 11.2 update causing Face ID to stop working? Share your views with us in the comments.

News Source: 9to5mac