Shortly After Xbox Game Pass Prices Spiked, the Page to Cancel Game Pass Subscriptions Was Overwhelmed

David Carcasole
Xbox Game Pass promo featuring diverse game characters with XBOX GAME PASS text on the bottom right.
Xbox Game Pass subscribers flooded to the Xbox website to cancel their subscriptions following the recent price hike. Image credit: Xbox

Today, Microsoft did what has become something of a habit for the company: raised the price of playing games on Xbox. This time, instead of the consoles getting a price hike, it was Xbox Game Pass this time, with a 50% price jump for Game Pass and the overhauling of its three tiers, which are now called Essential, Premium, and Ultimate.

Well, shortly after the news broke, Pocket Tactics writer Sam Comrie shared to X (formerly Twitter) that, perhaps somewhat unsurprisingly, the page to cancel your Xbox Game Pass subscription had essentially broken, likely thanks to an influx of users who decided they did not want to be paying $30/month for Game Pass Ultimate.

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Users in the comments shared they were also having trouble accessing the cancel page, though for many more, the issues seem to have now been resolved, and you should have no problem cancelling your subscription.

Not everyone will move to cancel their subscriptions from this price hike; in fact it could be the case that many simply adjust their subscriptions from the top Ultimate tier and bump down to Premium or Essential based on their needs.

But this response to the latest price increases is just a sample size of what will continue to happen as playing games on Xbox gets more expensive. We know that Xbox won't be getting a return on its investments through hardware, especially with major retailers dropping the consoles entirely.

It'll be interesting to see if the growth Microsoft previously reported for Game Pass continues through its next fiscal year. Especially when considering that the company is apparently making its "largest investment to date" in the service.

David Carcasole Photo

About the author: David has been writing about videogames, technology, and culture since 2020, with a focus on reporting daily news across multiple publications, including GameDaily.Biz, GameSkinny, and PlayStation Universe before joining Wccftech in 2025. David started contributing as Canada/US reporter for Wccftech's gaming section in 2025. Besides being up-to-date on the industry's movements, he loves interviewing developers, reviewing games, and writing intricate essays about the symbolism and layered meanings to be found in rich narratives as he's done for publications like GamesIndustry.Biz, LostInCult, and others. Outside of games he loves movies, music, theatre, his hometown, and his family, though not necessarily in that order.

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