iPad Pro Users Report Unresponsive Units After Charging, Requires Hard Restart
The iPad Pro is Apple’s biggest iPad to date. It packs an enormous amount of power with all thanks to the A9X chip and 4GB of RAM. However, many users have reported in Apple Support Communities that their 12.9-inch iPad is unresponsive after being charged overnight or a long extended period of time. It has been just a few days since the launch of the gigantic iPad Pro and users have already started facing issues related to the unresponsiveness of the device.
Several users claim that their iPad Pro appeared stuck or frozen, while not waking up on multiple occasions. A lot of users have faced this issue while performing a hard restart will restore it temporarily for some users. There has been no official comments from Apple so far and possibly the company will take its time.
Let’s dive in to see some additional ways of reviving an unresponsive iPad Pro and how Apple will fix it in the future.
iPad Pro Freezes After A Long Charge
While some users report that performing a factory reset helps the iPad Pro to revive in its original state, another way to wake your device from frozen condition is to apply a cold reset. This can be achieved by pressing and holding the sleep/wake button along with the Home button. Simultaneously press the aforesaid keys for about 10 seconds until the Apple logo appears. This will revive your iPad Pro from an unresponsive position to its normal state.
One of the iPad Pro users ”darkfire.shadows” told his story in Apple Support Communities in the following words:
At night it was down to 40% so I charged it and went to bed. When I woke up it was “dead”. It wouldn’t wake up. I needed to perform a hard reset to get it to come to life. Worked on it for a couple of hours and had to run an errand. Plugged it back in as I was going to need a full charge later that day. Came back to it, same thing. Dead.
The issue is not dependent on a single, specific variant of the iPad Pro, instead both 32GB and 128GB devices have been a victim to this problem. This also includes the LTE and Wi-Fi variants in the category. Yet, it is not clearly identified whether the problem persists due to hardware malfunctioning or is it a software related issue. Some users on the other hand claim that the issue is caused by iCloud backup during setup.
Probably soon, Apple will address the issue with a possible solution. As for now, this is it, folks. Do you own an iPad Pro? Let us know in the comments if it is causing the same issues.