Apple Bricked A User’s iPhone After He Followed A Representative’s Advice To Fix A Camera Bug, One Of Many Ongoing Issues

Jan 4, 2025 at 03:15pm EST
Apple's latest iOS 18.2 update is causing issues for some users, one bricked his iPhone in the process to fix it

iOS 18 is shaping up to be Apple's biggest update in the iPhone's history, but every now and then, a bug comes along to ruin the user experience. The company released iOS 18.2 last month, which is reported to have messed up the camera and flashlight on the iPhone. While various users have shared their despair on social media, one of them followed Apple's advice to factory reset the affected iPhone, which bricked the device.

Several users report issues in Apple's iOS 18.2 update, including camera, flashlight, and more

Many users have shared their experience on Reddit and X, citing that the update is creating issues with the camera app and the flashlight on the iPhone. Evidently, iOS 18.2 is the root of all issues, as users did not report a problem before the update was released to the general public. A user, Cryptographer64, says that sometimes the camera on the iPhone does not work at all after the update and only shows a black screen. He says that it takes two to three takes to finally make it work as it should.

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Ever since i updated to ios 18.2 my camera refuses to work sometimes, for example i try to use the camera app it’s just a black screen, have to re open it 2-3 sometimes to finally get it to work, same for Snapchat the camera will just be black and have to restart the app once or twice to get it to work. My flash light also refuses work or is very delayed to activate via the action button or control center sometimes, more often via action button it doesn’t work.

Another user corroborated the issue and stated that he was facing the same problems on his new phone.

Same with me too. I thought it was my phone at first but looking at forums it seemed to be happening with 18.2. I just got my phone last weekend so thought it was just my phone and was about to go back and exchange it but seems to be a SW issue. I get the same black screen whether I use the camera control button, camera icon or from the lock screen.

The iPhone flashlight is also causing issues, as it takes a long time to turn on, as much as 10 seconds for some users.

I’m currently facing trouble when I use the flashlight, it takes around 10 seconds to activate as opposed to before the update where it turned on instantly.Also when I enter apps like Snapchat the camera is not working, it just shows a black screen and takes some time to activate.

One particular user claims to have called Apple, and the company's representatives told him to perform a factory reset on his iPhone. The user did what the company advised, but the iPhone was bricked after an error. It remains to be seen if the company will take the blame for the issue, as no follow-up responses are available.

If you call apple they will just gaslight you and say it's your car or cable. I have been dealing with it for a week now and the last thing they told me to do was factory reset my phone. I did that and then an error occurred and now my phone is bricked and apple is saying its my cord even though I'm using the cord that came with the phone. they are gaslighting customers about the issue until they have a fix for the worst update that has ever been released.

While some users have successfully cleared the issues, others have been very unfortunate. Furthermore, it also remains to be seen if the update is affecting multiple iPhone models. We will keep you posted on the latest, so stick around.

About the author: Ali Salman is a technology reporter for Wccftech mobile section with a specialized focus on Apple and the intellectual property that drives mobile innovation. He has cultivated a unique expertise in analyzing and deconstructing complex technology patents, translating dense legal and technical documents into clear, insightful reports on future products.

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