ASUS Now Offers a 2-Year OLED Burn-In Warranty, MSI Responds With A 3-Year Warranty For Its Monitors

Feb 7, 2024 at 01:32pm EST
ASUS Now Offers a 2-Year OLED Burin-In Warranty, MSI Responds With A 3-Year Warranty For Its Monitors 1

With the adoption of OLED by the monitor industry, the "burn-in" panel incidents have taken a new high, but manufacturers such as ASUS and MSI have updated their warranty service to cater to consumers.

OLED Monitor Manufacturers Offer a Hand To Consumers Effected By Panel Burn-In Incidents Through Extended Warranties: ASUS With 2-Year And MSI With 3-Year Coverage

Update: ASUS has extended the warranty of its ROG PG32UCDM gaming monitor to 3-year too following the response from MSI.

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For those unaware of such burn-in issues, OLED pixels consist of organic materials that emit light when subjected to an electric current. Uneven pixel usage leads to the degradation of these organic materials, resulting in luminance imbalances. Since a user is unaware of what is happening "behind the scenes," the prolonged display of content is responsible for this phenomenon, increasing the risk of burn-in in those areas. OLED burn-in incidents are mostly faced by gamers, who are constantly in a similar in-game environment, which, in layman's terms, adds more stress onto the panel, ultimately resulting in the burning of organic materials.

While this issue hasn't taken much traction when it comes to media coverage, monitor makers have realized that this issue could potentially bother a lot of consumers, which is why they have updated warranties covering the OLED burn-in. The first manufacturer to revise their policy is ASUS, which has extended its burn-in warranty to 2 years and covers all their OLED monitors, including the latest PG34WCDM and PG32UCDM.

Apart from ASUS, MSI has also extended burn-in warranties to up to 3 years, and it also has a dedicated "OLED Care" software as well, which features technologies such as "Pixel Shift, Panel Protect, and Static Screen Detection" to prevent the problem in the first place. Companies such as Dell have already devised warranties to cover the issue but haven't disclosed any changes yet.

3-Year Warranty for OLED Model List:

For those consumers worried about OLED burn-in, we advise them to employ solutions told by respective manufacturers to reduce at least the risk of it happening. For user-based solutions, you can employ strategies such as diversifying the content you are viewing and using auto-brightness capabilities on your panel.

News Sources: Videocardz , TFTCentral

About the author: Muhammad Zuhair is a hardware and technology reporter for Wccftech, specializing in the semiconductor industry and the complex interplay between technology, manufacturing, and geopolitics. His coverage focuses on the corporate strategies and technological roadmaps of industry giants like TSMC, NVIDIA, Samsung, and Intel. Zuhair's expertise lies in deconstructing complex topics such as fabrication nodes (e.g., 2nm process), the economic impact of policies like the CHIPS Act, and the strategic development of AI infrastructure from NVIDIA, AMD and Intel.

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