AMD Ryzen 7 9800X3D CPU & AM5 Motherboard Socket Burns Out, Both Physically Damaged

Nov 13, 2024 at 05:03pm EST
MSI Releases Official Statement On Burnt X870 Motherboard Socket & AMD Ryzen 7 9800X3D 1

AMD's Ryzen 7 9800X3D CPU has witnessed the first case of it burning out along with the AM5 motherboard socket, both completely damaged.

AMD Ryzen 7 9800X3D CPU Paired on AM5 Motherboard Socket Sees First Report of Burning Out, But This One Might Be On The User Themselves

Update [11/14/24] - The cause of the burning is now 99% most likely to be a user-error & neither the CPU nor the motherboard should be blamed. Once again, it is advised to ensure that the CPU is latched onto properly onto the socket and aligned properly with the frame.

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The AMD Ryzen 7 9800X3D is the fastest gaming CPU available right now, and it's very popular in terms of demand. However, the CPU has witnessed its first report of burning out on a socket AM5 motherboard.

Image Source: PCMR Reddit

Redditor, TrumpPooPoosPants, posted a picture of his AMD Ryzen 7 9800X3D CPU which he states was paired on an MSI MAG X870 Tomahawk motherboard.

The user reported that his PC didn't post and upon further inspection, it looked like the CPU along with several gold contact pins on the AM5 socket had burnt out. The user also reported that he was getting the "00" postcode, which is also something reported by another user on the MSI forums, though it is unclear if the other user had the same "burning" issue.

Image Source: PCMR Reddit

This burn on the AMD Ryzen 7 9800X3D CPU is unlike anything that we have seen so far. Based on what we can tell, it looks like the motherboard may have been the culprit for excessively pushing voltages through the gold contact pads, which is what may have burned out the CPU.

But we should also mention that AMD has had similar issues in the past with its Ryzen 7 7800X3D CPU, another 3D V-Cache part, which was burnt on the ASUS X670 motherboard. This was due to excessive voltages being pushed in through the SoC rails, but that was amended quickly through BIOS updates.

Some Redditors do state that the pins look bent and the socket does look a bit damaged on one of the sides, so this might as well be a huge error by the user while installing the chip. This is just a possibility of what may have happened here, and we hope that is the case so that the rest who are getting a 9800X3D for themselves shouldn't be so worried about any flaw on the chip itself. It is also really hard to mess up the CPU installation process given that the chip goes in only one way.

Image Source: PCMR Reddit

The main indication that this could be a similar case was the unique bulge that formed under the CPU on the gold contact pads, but that doesn't seem to be the case here. As mentioned, this is a rather unique burn and there have been no other reports of such issues. Once again, users should make sure that the contact pads and the pins, both on their motherboards and CPU, are in mint condition before plugging the chip in. Even a slight variance or off-positioning of the pins can lead to unwanted damage to your PC hardware.

News Source: Videocardz

About the author: A Software Engineer by training and a PC enthusiast by passion, Hassan Mujtaba serves as Wccftech's Senior Editor for hardware section. With years of experience in the industry, he specializes in deep-dive technical analysis of next-generation CPU and GPU architectures, motherboards, and cooling solutions. His work involves not only breaking news on upcoming technologies but also extensive hands-on reviews and benchmarking.

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