Samsung Premium Care has officially been launched in the U.S. for the Galaxy S8 and Galaxy S8+. If you happen to accidentally damage your smartphone to the point that it will become practically useless, the Premium Care service has got you covered. Here are the services that Samsung intends to provide to customers.
While Samsung Premium Care Will Give You a Free Device or a Completely Reconditioned One, Nothing Comes Without a Small Price
Samsung Premium Care will have you covered if your Galaxy S8 or Galaxy S8+ is damaged in the following manner.
- Accidental damage
- Cracked screen
- Mechanical breakdown
- Electrical breakdown
It is worthy to note that if you want to become eligible for this after-sales service, then there is a $99 fee that you must pay before you will be entitled to a free replacement or reconditioning of the smartphone. Furthermore, the offer is limited to three replacements per year, per user. In case you want the flagship delivered, there are several ways in which this can be done. It can either be shipped to you or hand-delivered by a qualified technician. If you are not tech savvy and cannot transfer your data to the new phone, then the technician will help you to carry out that process.
Samsung Premium Care will cost you $11.99 per month but for now, Samsung is offering the service free of charge for the first 30 days. In order to avail it, you have to purchase the device from a Samsung authorized retailer or wireless carrier. Additionally, it is important that you read the details stated below before opting for the service.
“Premium Care is free for the first 30 days. Samsung pays for Premium Care during this period. After the first 30 days, you must provide a credit card to continue this coverage at its regular price of $11.99 per month.
An extended warranty is a service contract that covers repair costs but is not an extension of the manufacturer's warranty.
Max. 1 in-home visit per calendar month. Onboarding service does not include repairs.”
You’d also do well to read the full terms and conditions to avoid confusion at any time.
Would you avail this service after you have purchased your Galaxy S8 or Galaxy S8+? Let us know your thoughts down in the comments.