Apple Halts Returns And Exchanges Of Products In Hong Kong After August 15

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Aug 15, 2017
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The iPhone 8 is on the verge of being announced and we’re still going strong on all the leaks and rumors. We pretty much know what the next high-end flagship from Apple will look like unless the Cupertino giant decides to surprise us. Apart from the external design aesthetics of the device, the HomePod firmware release has also detailed on various capabilities of the handset. Now, ahead of its expected announcement next month, Apple has stopped accepting returns and exchanges in Hong Kong for a limited time. So let’s dive in to see some more details on the subject.

Apple Stops Exchanges And Returns Of Apple Products In Hong Kong, Ahead Of iPhone 8 Launch Next Month

There’s a reason why Apple has taken this step to halt the return and exchange of products for a limited time. The company has informed its host customers that any product purchased through its online or retail store in the country on or after August 15, 2017, will not be exchanged or returned. However, if a user has purchased an iPhone which was defective, to begin with, Apple will exchange the unit with a refurbished one or a new one. However, do take note that the process will be done at its preference.

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All products purchased at Apple Store in Hong Kong cannot be returned or exchanged. Exceptions for exchange will be allowed for defective products only. Please note that the content of this page applies to all online orders placed on and after August 15th 2017.

This is not the first time that the company has adopted this policy to restrict users from returning or exchanging the iPhone. More or less this time last year before the iPhone 7 was going to be released, Apple stopped accepting exchanges and returns as well. The move will basically discourage those who would get their hands on the iPhone 8 early, ahead of its September launch. These scalpers would then resell the smartphones in China with a premium price due to lack of import taxes in Hong Kong.

However, this is not a forever persisting mode of operation for the iPhone-maker. The restriction will be removed after the highly anticipated iPhone 8  starts selling. If you were planning to buy an Apple product, we would recommend you to wait after the iPhone 8 has gone on sale. There will be more to the story, so be sure to stay tuned in for more.

This is it for now, folks. What are your thoughts on Apple stopping exchange and return on products in Hong Kong? Share your views in the comments.

Source: South China Morning Post

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