People loyal to PlayStation despite everything that’s happened

Posted 5 years ago

In sight of the security breach, Identity theft and the downtime of PSN many consumers are still loyal to PlayStation, a small number of the people in this survey switched to the XBOX 360 / XBL while the remaining stayed patient and loyal to their favorite brand.

Gamespot conducted a survey and posted their results.

GAMESPOT PS3 DATA BREACH AND OUTAGE SURVEY RESULTS (Sample size: 2,285. Percentages were rounded, resulting in >100% response totals for some questions.)

How does the recent security breach impact how you feel about Sony and the PlayStation Network?
–I no longer trust Sony or the PlayStation Network – 14%
–My trust in Sony and the PlayStation Network has not been affected by this – 35%
–I will be able to trust Sony and the PlayStation Network more in the future because the breach will force them to impose tighter controls – 23%
–I trust Sony and the PlayStation Network but I’m going to change the amount of information I share with them – 28%

How does the PlayStation Network security breach impact your trust in using online services in general?
–Negatively, I no longer trust any online services – 7%
–Not at all, I understand that these events happen and it won’t stop me from using online services in the future – 71%
–Positively, I think all online services will learn from this and become more secure – 22%

Do you feel that Sony’s response to the security breach was handled appropriately?
–Yes – 57%
–No – 43%


How likely are you to continue using the PlayStation Network after services are restored?
–Very Likely – 67%
–Somewhat likely – 14%
–Undecided – 10%
–Somewhat unlikely – 4%
–Very unlikely – 5%

How likely are you permanently switch from the PlayStation Network to Xbox Live?
–Very unlikely – 64%
–Somewhat unlikely – 11%
–Undecided – 13%
–Somewhat likely – 3%
–Very Likely – 2%
–I have already switched to Xbox Live – 9%

This is good to see that despite all that has happened people are willing to look past this and still enjoy what they paid for, I mean nothing is hack free right? the very same could have happened to XBL or Nintendo but instead a persistent group of hackers insisted on attacking Sony all because of the Anonymous incident / GeoHot incidents.

I for one chose the PS3 for a reason and I won’t let a few days of not being able to enjoy a few online games hinder my decision on buying one, during the downtime I was able to explore the many great Single player games of the PS3 too rather than spending all my time on online play.

Source: Gamespot

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