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Old 04-09-08, 09:53 PM
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Default Problem opening files.. previously encrypted

Hi,

I am having trouble opening files that i had encrypted with acer eData security software. I had to reinstall the windows and do it all over again... but then i installed the eData security software again.. and it is not opening those files now

when i check the file type.. it says encrypted jpg file... but it wont open with eData.. it only says that it cannot open because it is not encrypted :s help me out. i need to recover those files. plzzzzzzzzzzzzzzz
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Old 05-09-08, 01:32 AM
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Did you save the encryption key that your particular software produced, when encrypting these files? If so, use them to decrypt it, else they're lost.
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Old 06-09-08, 12:31 AM
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Kursed is right, the key is required to decrypt the content otherwise find some recovery software
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Old 06-09-08, 01:09 PM
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Oops... i dunno about the encryption key.. but i do know the encryption password.. but that isnt helping much :s after i came to know that the program wasnt working after fresh installation of windows i removed the program folder altogether to install it once again.. i guess that key must have been in that folder or some where else. i dunno i guess i ve lost it

any way to recover these files ?
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Old 06-09-08, 03:24 PM
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Which encryption program was it? And which technique did you use to encrypt your files?
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Old 06-09-08, 06:39 PM
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I have this Acer empowering technology CD that came with the laptop and it has these softwares like eData security management and ePower management. i am using these.
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