Facebook Introduces “Community Help” for You to Help Your Neighbors After a Disaster

Ghuncha Shaheed
Feb 8, 2017
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Facebook’s Safety Check has come in handy for everyone during times of crisis around the world. It is that one feature that lets you know whether your friends and family are safe if they reside in the disaster-affected areas. It also lets you tap in your safety if you reside in the area affected by a major disaster. But tapping in your safety isn’t enough. What if you wanted help like food, medicines, and shelter? What if you wanted to help people in the disaster-struck areas? It is for these very reasons Facebook has now introduced Community Help.

Find help, get help on Facebook

Community Help is an added feature in the Safety Check. Once you have tapped in your safety after a disaster in your area, you will see follow-up queries regarding getting help or giving it. The process of it is fairly simple. If you need help, you click on “Find Help” and a list of different categories will appear like food and shelter. Click on any of these categories, and you will find yourself among posts from different people willing to offer you help. The posts from your friends or people having mutual friends will appear at the top as they’ll be the more trustworthy connections.

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Each post will have a Message button on the side for you to reach out to the person you need help from or to give help to. Once both ends are matched up, the request will be closed out from the Safety Check altogether and will no longer show up in search results or the map.

But what about scams and con-artists?

There is, obviously, a security concern and the risk of having con-artists taking advantage of the Community Help during different crises. For that, you will have a Report option to block off anybody who seems particularly sketchy. The social networking giant will also provide you with a list of safety tips when you click on Find Help option. Some of these include meeting the person in public or vetting out their profile to check their authenticity. Also, only ages of 18 and above will be allowed to check into the Community Help. Spam and newly made accounts will not be allowed in the Community Help as well.

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Facebook is hopeful that no such scamming would occur under its watch. For now, Community Help has rolled out in the US, Canada, Australia, New Zealand, Saudi Arabia, and India. If the process is successful and once Facebook learns about how people utilize these tools, it will further improve upon its Community Help and roll it out to the whole world.

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