Equipped with the Tegra K1 SOC and Full AEP and Unreal Engine 4 Desktop Renderer Support, Nvidia Shield is the tablet to buy for gaming. However, reports have surfaced which show that some batches might be suffering from factory defects such as cracked shells. Multiple users have reported this problem and even sent pictures of the same to EXPReview.com
Nvidia Shield Seems to Suffer from Random Factory-Cracked Shells
It goes without saying, that this is a one in a thousand type of case you are dealing with and is probably bound by locality. However, it is still an unpleasant thing to have in a mobile company’s products. Some mainstream smart phones have also suffered from the same problem and the reason behind this is thought to be associated with an unbalanced amount of pressure applied when joining the seams of the device.
Thankfully, Nvidia offers a full refund/replacement to anyone that has this problem so even if you are unlucky enough to land an Nvidia Tablet with a cracked shell, you are probably covered. Any software bug in the device is covered because NVIDIA aims to deliver OTA updates directly from their servers so that your device carries the latest firmware and patches. This defect is relatively very minor and limited mostly to the aesthetics of the device. The crack appears in a place (near the seam) where it cannot really grow any larger (since it already cuts through the entire plastic shell) and is too small to let dust in. An actual problem from this could be if the crack is deep enough to cause the two edges to become offset but looking from the pictures it doesn’t appear to be the case.