Apple Launches 27 inch iMac 3 TB Hard Drive Replacement Program
Despite what you might say about Apple and its ludicrously expensive products, the company does cater to its affluent customers. On this occasion, the company has determined that a small percentage of 3 TB hard drives stuffed in the company’s iMac during December 2012 and September 2013 period might fail under undisclosed conditions. In order to give its loyal consumers some degree of comfort, Apple has initiated a replacement program for iMac owners, where users will be able to replace their affected hard drives with absolutely no extra charge (now that is completely surprising). The replacement procedure can be carried out by an Apple Authorized Service Provider (AASP).
Apple Currently Contacting Affected iMac Owners In Order To Verify Replacement Process
Apple is contacting affected iMac owners that provided a valid email address during product registration. Macrumors states that iMac owners can check if they are victims of a failing storage product by entering the computer’s serial number on Apple’s support website. After this, they should visit the Genius Bar, locate an AASP or contact Apple Technical Support in order to commence the replacement process.
Additionally, to show to its loyal consumers the Samaritan nature of the tech firm, Apple has advised iMac owners to ask for a refund from whichever place they have sent their hard drive to be repaired. The replacement program will cover all iMac models till December 19, 2015, or three years from the affected iMac’s original date of sale. In order to get more information concerning the replacement process along with other details, we highly recommend that you read about the iMac replacement program on Apple’s support website.
This is not the first time that Apple has grown a soft spot for iMac owners. The last time a replacement program took place was during 2012, and included selective 21.5 inch and 27 inch iMacs sold between the periods of October 2009, and July 2011.
If the issue is downright serious, then it should be reiterated that iMac owners should move expeditiously before they lose out on the replacement program and have to go through the trouble of recovering their data as well.
Image source: Anandtech