Apple Releases Updated iOS 9.2.1 to Fix Error 53 – Touch ID to Remain Disabled

Rafia Shaikh
Posted Feb 18, 2016
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Earlier this month, several users received an Error 53 message on their iPhones that completely “bricked” or disabled their smartphones. Apple has now released a new version of iOS 9.2.1 today that will fix the issue for those users who had their iPhones serviced by an unauthorized repair shop.

fix error 53

iOS 9.2.1 updated to fix Error 53:

iOS 9.2.1 is the same firmware build that was released last month. However, the updated build released today brings the number up from 13D15 to 13D20, resolving the bricking issue for several iPhone 6 and 6s users. If you also encountered Error 53 on your iPhone, you can update to the latest version of iOS 9.2.1 via iTunes. Remember, this firmware is not available to users who update their devices over the air or via iCloud as these users shouldn’t have encountered this error anyway. For users who update via iTunes and have received the Error 53, time to rejoice as you can use your phones again. Here are the direct download links of the updated iOS 9.2.1:

Updated iOS 9.2.1 IPSW for iPhone:

Updated iOS 9.2.1 IPSW for iPad:

Apple has also apologized to its consumers after a large number of iPhone users reacted to Apple’s earlier decision of permanently disabling iPhone that have been repaired by unauthorized retailers. A group of lawyers also announced that they will be taking a class action lawsuit against Apple as the company has no right to intentionally damage a device belonging to a user,

A person who without lawful excuse destroys or damages any property belonging to another intending to destroy or damage any such property or being reckless as to whether any such property would be destroyed or damaged shall be guilty of an offence.

Apple is now back with not only a response but a fix too. Apple earlier tried to calm the heat down by saying that the action has been taken for security reasons as an unauthorized Touch ID unit could be a malicious unit, “gaining access to the secure enclave.” Apple has released the following statement [TechCrunch]:

Some customers’ devices are showing ‘Connect to iTunes’ after attempting an iOS update or a restore from iTunes on a Mac or PC. This reports as an Error 53 in iTunes and appears when a device fails a security test. This test was designed to check whether Touch ID works properly before the device leaves the factory.

Today, Apple released a software update that allows customers who have encountered this error message to successfully restore their device using iTunes on a Mac or PC.

We apologize for any inconvenience, this was designed to be a factory test and was not intended to affect customers. Customers who paid for an out-of-warranty replacement of their device based on this issue should contact AppleCare about a reimbursement.

Do note that while today’s updated iOS 9.2.1 release fixes Error 53 by bringing your iPhone back to life, it will not re-enable the unauthorized Touch ID unit. To get it work, you will have to contact an official repair center for replacing the unit entirely.

For more on how to fix Error 53, visit Apple.

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