Apple Acknowledges MacBook Pro Freezing Issues – Here’s the Two-Step Fix

Rafia Shaikh
Posted Jun 7, 2016
18Shares
Share Tweet Submit

We reported last month that a number of MacBook Pro owners were experiencing system freezes after upgrading their machines to then latest OS X El Capitan 10.11.4. The issue would see Safari freeze an entire computer, without any apparent cause. There was no way out but to reboot the MacBook. Apple has finally acknowledged the issue and has also offered a solution for those who are still experiencing the problem even after the last OS update.

How to fix MacBook Pro freezing issue caused by Safari

While the issue affected all the MacBooks, there were more reports coming from the users of 13-inch MacBook Pros. As a user myself, I didn’t have to deal with this issue. While I did have to experience system freezes but only for 10-20 second each time. Never did I have to reboot the machine to get back the control. This is reportedly a different issue, but the latest OS update fixes this along with the one where Safari causes an entire MacBook Pro to become unresponsive.

Apple released OS X 10.11.5 on May 16, and the latest desktop OS update seems to be fixing the issue. If you are still experiencing Safari freezing your MacBook Pro, here is how to fix MacBook Pro freezing problems, according to Apple’s own recommendations.

If your MacBook Pro (Retina, 13-inch, Early 2015) stops responding when Safari or another web browser is running, make sure that your software is up to date:

  1. Use the Mac App Store to find and install any updates for OS X and other software.
  2. If you’re using the Adobe Flash Player web plug-in, make sure that you have the latest version. Contact Adobe if you need help downloading, installing, or using Adobe Flash Player.

Several user reports claim that even after installing the latest update, they have to face the issue. Users who don’t have the Flash plugin installed on their Macs also continue to experience the problem. But, the fixes above – especially the installation of OS X 10.11.5 – seems to work for a number of users, so do try it if you are experiencing these issues.

Share Tweet Submit